At Renovita Research, your trust means everything to us.

We take pride in the quality of our products and the care that goes into every shipment.

All sales are final, as our products are intended for research use only.

However, if your order arrives damaged — or if something isn’t right for any reason — please reach out to us at

📧 help@renovitaresearch.com within 7 days of delivery.

We’re a small, family-run business, and every order matters to us.

When an issue arises, we want to know — not just so we can fix it, but because your feedback helps us improve.

We handle every situation personally and will always look for a fair, reasonable way to make things right —

whether that’s a replacement, store credit, or another solution.

If you’re ever dissatisfied, please contact us before filing a chargeback.

Chargebacks are costly and harmful for small businesses like ours, but most issues can be resolved quickly and kindly when we talk directly.

We’re committed to honesty, integrity, and building long-term relationships with our customers — not just one-time transactions.

Thank you for supporting a research company built on transparency, care, and genuine human connection.

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Official Policy Summary

• All sales are final.

• Damaged or defective items must be reported within 7 days of delivery to qualify for review.

• Refunds, replacements, or store credit are issued at our discretion after evaluation of the issue.

• Chargebacks filed without prior contact may delay or void eligibility for future customer support.